Social Media Initiatives

The social media accounts of NTT Com comply with external laws and regulations as well as internal rules established by the company to ensure responsible and meaningful communication with customers.

1. We always act responsibly, mindful that information transmitted on the Internet can be accessed by mass users and cannot be completely deleted once it has been made public.
2. Recognizing that our company’s reputation can be measured by messages transmitted by individual employees, we strive to accurately understand communication from users and reply with accurate and comprehensive information to ensure high-quality communication.
3. We communicate humbly and attentively, and listen carefully to customers, understanding that social media are customer-centered spaces.
4. We strive to learn through social-media experiences and share these learnings widely, both internally and externally, to contribute to individual and community growth.
5. Our social media accounts comply with all relevant laws and regulations, as well as internal rules and manuals prepared by the company, to ensure responsible conduct.

Not all information transmitted from NTT Com’s social media accounts are necessarily official announcements or company views. Also, users should note that information may be corrected at a later date, and that official announcements and views are typically issued via the company’s website or news releases. In addition, account-management procedures, such as response times and availability, may vary by account. Please refer to the list of official accounts for specific operational details.

For further information about NTT Com's official social media accounts, please refer to the list of official accounts.

• X (formerly Twitter)
• YouTube
• Facebook
• Other accounts