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Salesforce.com Signs Agreement with NTT Communications to Establish Data Center in Tokyo

Facility scheduled for completion in 2011

TOKYO-Oct. 5, 2010-Salesforce.com [NYSE: CRM], the enterprise cloud computing company, and NTT Communications (NTT Com) today announced an agreement to establish a data center in Tokyo to support salesforce.com’s cloud computing services. As salesforce.com’s newest worldwide data center, the Tokyo facility will help support the company’s growing customer base in Japan once it is completed in 2011.

Comments on the news

"Salesforce.com has seen explosive growth in Japan," said Marc Benioff, chairman and CEO, salesforce.com. "NTT Com has been a trusted partner for many years, and we look forward to expanding our relationship with them on the new data center to support continued customer success in the region."

"I am delighted that salesforce.com has chosen NTT Com as their data center partner in Japan based on their recognition of our proven data center operations in some 100 locations worldwide, and our ability to provide top-level architecture, equipment and security," said Shinobu Umino, senior executive vice president, NTT Com. "We have established a trusted relationship through our offering of Salesforce over VPN, and now we look forward to salesforce.com using our top-quality data center services to provide highly reliable cloud services."

Cloud Computing Momentum in Japan

Japan’s cloud service market is expected to grow to around 2.4 billion yen by 2015, according to a Ministry of Internal Affairs and Communications report¹. In addition, Japan’s information and communications infrastructure is said to rank No. 1 among 24 countries and regions globally, especially in terms of the speed and price competitiveness of its broadband technology². By opening a data center in Japan, salesforce.com will gain access to an advanced network that will further increase the speed of the company’s cloud computing services for Japanese and Asian customers.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. Based on salesforce.com’s real-time, multitenant architecture, the company’s platform and CRM applications (http://www.salesforce.com/crm) have revolutionized the way companies collaborate and communicate with their customers, including:

• Salesforce.com is the enterprise cloud computing company. Based on salesforce.com’s real-time, multitenant architecture, the company’s platform and CRM applications have revolutionized the way companies collaborate and communicate with their customers, including:
• The Sales Cloud, for sales force automation and contact management
• The Service Cloud, for customer service and support solutions
• Chatter, for social collaboration
• The Force.com platform, for custom application development
• The AppExchange, the world’s leading marketplace for enterprise cloud computing applications

¹ 2010/5, Smart Cloud research report by Ministry of Internal Affairs and Communications Japan, http://www.soumu.go.jp/main_content/000066036.pdf

² 2009/5, Japan ICT infrastructure report by Ministry of Internal Affairs and Communications Japan, www.soumu.go.jp/menu_news/s-news/2008/080318_3.html

Salesforce.com offers the fastest path to customer success with cloud computing. As of July 31, 2010, salesforce.com manages customer information for approximately 82,400 customers, including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

About NTT Communications Corporation

NTT Communications provides a broad range of global networks, management solutions and IT services to customers worldwide. The company is renowned for reliable, high-quality security, hosting, voice, data and IP services, as well as expertise in managed networks and leadership in IPv6 transit technology. NTT Communications’ extensive infrastructure includes Arcstar™ Global IP-VPN and Global e-VLAN, as well as a Tier-1 IP backbone reaching more than 150 countries in partnership with major Internet service providers, and secure data centers in Asia, North America and Europe. NTT Communications is the wholly-owned subsidiary of Nippon Telegraph and Telephone Corporation, one of the world’s largest telecoms with listings on the Tokyo, London and New York stock exchanges. Please visit www.ntt.com/index-e.html.

Copyright (c) 2010 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

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