FAQ (Frequently Asked Questions)

Are there any restrictions on users' (message recipients') devices?

Any handset is used to send and receive SMS if it supports SMS. Almost all mobile phones with 2G or higher technology support SMS.

How can I reply?

Just reply to the phone number you received the message from, with exception of some mobile phone carriers. The message body includes options with one or two alphanumeric characters put to the beginning of each. You need to select the one or two characters and to return the character(s) as the answer to the message.
Please note that the sender number and reply number are different for the users of some mobile phone carriers in Malaysia and users in India. You need to tell the recipients the reply number in a separate message or include the number in the message body.

Who pays for replying?

Users (message recipients) must pay for replying.
For SMS, users will be charged the SMS fee for replying by the mobile phone carrier of each user.

Can I send messages in Japanese?

Yes. You can send messages in Japanese or other languages if the recipient's handset supports the language.